Course Description
This course is separated into 4 modules and a course summary that covers the Aegis De-escalation Model (Sections 1-3 of The Aegis System™). This course is a deep-dive into non-physical crisis prevention and intervention strategies.
Select a module on the right to view the topics covered, or start taking the course below. You can start and stop the course whenever you like.
Module 1 – Introduction to The Aegis System™
- Core Aegis Principles
- Putting Out a Fire
- Social Survival
- The Jockey and the Horse
Module 2 – Staff Empowerment
- Stress Inoculation
- Cognitive Techniques
- Perspective Taking
Module 3 – Nonverbal Communication
- Nonverbal Acuity
- Body Language Clusters
- Paraverbal Acuity
- The De-escalation Cluster
Module 4 – Verbal Intervention
- Rapport and Applied Empathy
- Step 1 Communication
- Positive Responses
- The ABCs of DE-escalation
- The Crisis 2-Step
Course Summary
This course summary contains helpful scenarios to practice what you’ve learned in the previous modules.
4-Hour eCourse